CONDITIONS
To fully complete and confirm your reservation, we will contact you about the necessary down payment of 10% of the total amount.
The reservation can be cancelled free of charge up to 2 weeks before the check-in date for individual bookings and 4 weeks before the check-in date for group bookings, the down payment will be then transferred back to your account. Please read our full terms and conditions below.
OLIVÍN KYTLICE TERMS AND CONDITIONS
The following terms and conditions of contract apply from the date of booking. Online booking by the Client implies acceptance of these terms and conditions. In these terms and conditions, the expression ‘The client’ means the person, firms or company booking the accommodation at the Hotel.
1. Payment
To fully complete and confirm your reservation the necessary down payment of 10% of the total amount must be made within 5 workdays on our bank account. The payment can be made in Euro or in Czech Crowns. Please remember to put your reservation ID in the description. If you would like to receive the invoice in CZK we can send this upon request. The remaining amount and tourist tax must be paid in cash Euro or Czech Crowns upon arrival. The reservation will be completed and confirmed when the down payment is received. If this payment is not received within 5 workdays we are obligated to cancel the reservation.
Payment shall be by cash on arrival or bank transfer in advance. All sums pursuant to this agreement are due for immediate payment on presentation of an invoice. Any query concerning the agreement or the charges made shall not affect the Client’s obligation to pay all outstanding balances immediately. Room bill including purchases from the restaurant and bar must be fully paid before departure and must be fully paid upon when requested by Olivín Kytlice during stay.
2. Cancellations & Non – arrival Charges
The reservation can be cancelled free of charge up to 2 weeks before the check-in date for individual bookings and 4 weeks before the check-in date for group bookings, the down payment will be then transferred back to your account.
If the client will not show/arrive on the check-in date the first night will be charged for the (group) reservation. This charge will be a full charge without any discounts. The already paid deposit will be taken into account.
3. Regulations
Olivín Kytlice is subject to Statutory Regulations including those relating fire precautions and entertainment. The regulations must be strictly observed and a copy is available from the hotel.
Check-in time is from 14:00, check-out time is until 11:00. Different times are possible but in agreement, and please let us know if you arrive after 18:00. The hotel is accessible 24/7 for guests. You must check your room upon arrival and immediately report damages at the reception. If there are any complaints you must inform the receptionist or manager so we can find a solution for you.
Pets are not allowed inside the building. They are allowed on the terrace and in several specific cabins. Pets must be on a leash at all times.
Your room will be cleaned every day on request, your bedding will be changed once a week or upon request, against a small fee, twice a week. Towels will be changed daily if desired.
Breakfast is served from 08:00 to 10:00, lunch is served from 11:30 to 14:30 and dinner from 17:00 to 21:30. It is not allowed to consume products in the restaurant or on the terrace which were not purchased at Olivín Kytlice. The breakfast buffet is meant to consume during breakfast and not to make a lunch package. Purchases in Olivín Kytlice can be written on the room bill. In this case the guest will be presented with a receipt to sign.
No noise between 22:00 and 07:00, and no loitering in the hallways after 23:00. Hallways must remain clear of any of the guests’ belongings or other objects. It is not allowed to take any object that is property of Olivín Kytlice. Theft will be reported to the authorities. Respect other guest and do not cause them any inconveniences. Olivín Kytlice has the right to deny services to intoxicated patrons or patrons displaying any other form of disturbing behaviour. Smoking is strictly forbidden inside the facility, including the cabins. In case of violation of this rule, including setting off the fire alarm due to smoking, all damages (including costs for cleaning and the legal fine) will be charged. Decisions made by staff are binding and instructions by staff must always be followed.
Any violation of these terms and conditions can result in charging damages and fines, refusal of service or in removal from the property without restitution.
4. Third Party Injury Insurance
Olivín Kytlice accepts no responsibility for the death, bodily injury or disease arising from any cause whatsoever to: a) Persons visiting Olivín Kytlice and/or the allocated rooms on behalf of, at the invitation of, or at the request of the Client, whether such death injury or disease occurs within the allocated rooms or in any other part of the Hotel.
b) Person employed by the Client during the period of hire, whether such death, injury or disease occurs within the allocated rooms or in any part of the Hotel. Except for legal liability arising due to negligence of Olivín Kytlice, its employees, servants, representatives or agents.
5. Personal Property
Olivín Kytlice accepts no responsibility for loss or damage to the property of Clients or guests. Safes are provided in bedrooms for the convenience of Clients and guests but any property deposited in safes is strictly at owners risk except for legal liability arising due to negligence of the Hotel, its employees, servants, representatives, or agents.
6. General Liability
Olivín Kytlice will not be liable for any failure to provide the services contracted in the following circumstances.
i) industrial action by the hotel’s employees
ii) industrial action by the staff of a major supplier
iii) fire, lightning, aircraft impact, explosion, riot and civil commotion, malicious damage, storm, tempest, flood, burst pipes, earthquake and impact
iv) postal bookings which do not reach the Hotel
v) breakdown of plant, or any failure to supply Olivín Kytlice with gas, electricity, water services etc
Without prejudice to the foregoing and without inferring any liability against them, the Hotel undertakes to take all possible action to alleviate any such inconvenience.
This contract shall not be assignable. This contract shall be governed by, and construed in all respects, in accordance with the law of the Czech Republic and the Clients submits to the exclusive jurisdiction to the courts of such country.
7. Damage
The Client shall be responsible for any damage caused to the allocated space or the furnishing, utensils and equipment therein by any act, default or neglect of the Client including by any sub-contractor or guest of the Client and shall pay to the Hotel on demand the amount required to make good or remedy any such damage.
8. Insurance
No responsibility whatsoever is accepted in respect of theft, injury or disease to delegates or visitors, nor for loss or damage to property of any kind; less arising as a legal liability for negligence by the hotel, or employees, or representative or agents. Clients should arrange their own insurance for the period of the conference or function.
9. Security
Olivín Kytlice reserves the right to carry out security searches upon entry to the hotel and to refuse entry to any member of the public visiting or resident at the hotel. There is closed circuit camera surveillance in public areas inside and outside the facility.
10. Website information
The information contained in this website is for general information purposes only. The information is provided by Olivín Kytlice and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Every effort is made to keep the website up and running smoothly. However, Olivín Kytlice takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
To fully complete and confirm your reservation, we will contact you about the necessary down payment of 10% of the total amount.
The reservation can be cancelled free of charge up to 2 weeks before the check-in date for individual bookings and 4 weeks before the check-in date for group bookings, the down payment will be then transferred back to your account. Please read our full terms and conditions below.
OLIVÍN KYTLICE TERMS AND CONDITIONS
The following terms and conditions of contract apply from the date of booking. Online booking by the Client implies acceptance of these terms and conditions. In these terms and conditions, the expression ‘The client’ means the person, firms or company booking the accommodation at the Hotel.
1. Payment
To fully complete and confirm your reservation the necessary down payment of 10% of the total amount must be made within 5 workdays on our bank account. The payment can be made in Euro or in Czech Crowns. Please remember to put your reservation ID in the description. If you would like to receive the invoice in CZK we can send this upon request. The remaining amount and tourist tax must be paid in cash Euro or Czech Crowns upon arrival. The reservation will be completed and confirmed when the down payment is received. If this payment is not received within 5 workdays we are obligated to cancel the reservation.
Payment shall be by cash on arrival or bank transfer in advance. All sums pursuant to this agreement are due for immediate payment on presentation of an invoice. Any query concerning the agreement or the charges made shall not affect the Client’s obligation to pay all outstanding balances immediately. Room bill including purchases from the restaurant and bar must be fully paid before departure and must be fully paid upon when requested by Olivín Kytlice during stay.
2. Cancellations & Non – arrival Charges
The reservation can be cancelled free of charge up to 2 weeks before the check-in date for individual bookings and 4 weeks before the check-in date for group bookings, the down payment will be then transferred back to your account.
If the client will not show/arrive on the check-in date the first night will be charged for the (group) reservation. This charge will be a full charge without any discounts. The already paid deposit will be taken into account.
3. Regulations
Olivín Kytlice is subject to Statutory Regulations including those relating fire precautions and entertainment. The regulations must be strictly observed and a copy is available from the hotel.
Check-in time is from 14:00, check-out time is until 11:00. Different times are possible but in agreement, and please let us know if you arrive after 18:00. The hotel is accessible 24/7 for guests. You must check your room upon arrival and immediately report damages at the reception. If there are any complaints you must inform the receptionist or manager so we can find a solution for you.
Pets are not allowed inside the building. They are allowed on the terrace and in several specific cabins. Pets must be on a leash at all times.
Your room will be cleaned every day on request, your bedding will be changed once a week or upon request, against a small fee, twice a week. Towels will be changed daily if desired.
Breakfast is served from 08:00 to 10:00, lunch is served from 11:30 to 14:30 and dinner from 17:00 to 21:30. It is not allowed to consume products in the restaurant or on the terrace which were not purchased at Olivín Kytlice. The breakfast buffet is meant to consume during breakfast and not to make a lunch package. Purchases in Olivín Kytlice can be written on the room bill. In this case the guest will be presented with a receipt to sign.
No noise between 22:00 and 07:00, and no loitering in the hallways after 23:00. Hallways must remain clear of any of the guests’ belongings or other objects. It is not allowed to take any object that is property of Olivín Kytlice. Theft will be reported to the authorities. Respect other guest and do not cause them any inconveniences. Olivín Kytlice has the right to deny services to intoxicated patrons or patrons displaying any other form of disturbing behaviour. Smoking is strictly forbidden inside the facility, including the cabins. In case of violation of this rule, including setting off the fire alarm due to smoking, all damages (including costs for cleaning and the legal fine) will be charged. Decisions made by staff are binding and instructions by staff must always be followed.
Any violation of these terms and conditions can result in charging damages and fines, refusal of service or in removal from the property without restitution.
4. Third Party Injury Insurance
Olivín Kytlice accepts no responsibility for the death, bodily injury or disease arising from any cause whatsoever to: a) Persons visiting Olivín Kytlice and/or the allocated rooms on behalf of, at the invitation of, or at the request of the Client, whether such death injury or disease occurs within the allocated rooms or in any other part of the Hotel.
b) Person employed by the Client during the period of hire, whether such death, injury or disease occurs within the allocated rooms or in any part of the Hotel. Except for legal liability arising due to negligence of Olivín Kytlice, its employees, servants, representatives or agents.
5. Personal Property
Olivín Kytlice accepts no responsibility for loss or damage to the property of Clients or guests. Safes are provided in bedrooms for the convenience of Clients and guests but any property deposited in safes is strictly at owners risk except for legal liability arising due to negligence of the Hotel, its employees, servants, representatives, or agents.
6. General Liability
Olivín Kytlice will not be liable for any failure to provide the services contracted in the following circumstances.
i) industrial action by the hotel’s employees
ii) industrial action by the staff of a major supplier
iii) fire, lightning, aircraft impact, explosion, riot and civil commotion, malicious damage, storm, tempest, flood, burst pipes, earthquake and impact
iv) postal bookings which do not reach the Hotel
v) breakdown of plant, or any failure to supply Olivín Kytlice with gas, electricity, water services etc
Without prejudice to the foregoing and without inferring any liability against them, the Hotel undertakes to take all possible action to alleviate any such inconvenience.
This contract shall not be assignable. This contract shall be governed by, and construed in all respects, in accordance with the law of the Czech Republic and the Clients submits to the exclusive jurisdiction to the courts of such country.
7. Damage
The Client shall be responsible for any damage caused to the allocated space or the furnishing, utensils and equipment therein by any act, default or neglect of the Client including by any sub-contractor or guest of the Client and shall pay to the Hotel on demand the amount required to make good or remedy any such damage.
8. Insurance
No responsibility whatsoever is accepted in respect of theft, injury or disease to delegates or visitors, nor for loss or damage to property of any kind; less arising as a legal liability for negligence by the hotel, or employees, or representative or agents. Clients should arrange their own insurance for the period of the conference or function.
9. Security
Olivín Kytlice reserves the right to carry out security searches upon entry to the hotel and to refuse entry to any member of the public visiting or resident at the hotel. There is closed circuit camera surveillance in public areas inside and outside the facility.
10. Website information
The information contained in this website is for general information purposes only. The information is provided by Olivín Kytlice and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Every effort is made to keep the website up and running smoothly. However, Olivín Kytlice takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.